Christmas update: All print orders can still be placed and will be sent out in January. We can still send out gift vouchers - amazing gifts for The Day That will be... now with an extra £10 bonus voucher included!
Between now and Christmas Eve we’ll add an extra £10 Gift voucher to your order - gift to a loved one or use yourself... you decide 😊
Christmas 2020 Delivery - Update
Doug Newman - 8th December
Can you believe we’re well into December already!? Everyone seems to be in the spirit of Christmas far earlier this year, and we have been busy fulfilling orders and sending out positivity across the UK and beyond – prints have recently been shipped to the USA, Australia and even Singapore!
Unfortunately we are realising this early Christmas rush is having an impact on both suppliers and the delivery network. We had a hunch this may happen, but sadly it has happened. As a result we’re reluctantly amending our last order dates so we can ensure all orders are printed, assembled, despatched and received in good time for Christmas.
We’re very sorry to have to do this, and as always please do contact us if you have any questions. Key dates as follows:
Thursday 10th Dec 4pm:
Order cut-off for:
All framed and larger prints.
The cut-off date for all framed products and larger print only / mounted only has been brought forward to 4pm on Thursday 10th December. It’s regrettable, but sensible to do this.
Thursday 17th Dec 4pm:
Order cut-off for:
Remaining print and mounted only products
We will be able to fulfil a limited amount of smaller products up until Thursday 17th, stock shortages are likely so please don’t leave it too late.
We are able to ship the following until this date:
A4, 30×40 and 40×50 print only
30×40 and 40×50 mounted only
If in doubt please contact us and we’ll advise on current stock levels.
Monday 21st Dec 11am:
Order cut-off for:
Gift Vouchers – physical
All remaining gift vouchers will be posted on this date to arrive for Christmas. We will keep an eye on Royal Mail timings and adjust this accordingly.
Christmas Eve – 11am:
Order cut-off for:
Gift Vouchers – digital & Digital Downloads.
These can be electronically sent right up until Christmas Eve @11am
Best wishes from us all for a wonderful festive season,
The Day That Team
Christmas FAQ’s:
Yes, our positive codes are still valid, though we have amended these to expire on 10th Dec at 4pm:
- POSITIVITY5 – 5% off anything!
- POSITIVITY10 – Buy two prints get 10% off your total order!
- POSITIVITY15 – Buy three prints get 15% off your total order!
- POSITIVITY10OFF – £10 off your total order when you spend over £75!
(Codes are valid against gift vouchers too!)
We will do everything we can to source supplies and use any remaining stock. We’d suggest giving us a call and we’ll advise what can be done – 01392 793107
Orders after the cutoff dates will be worked through chronologically and it’s likely that if supplies can’t be sourced this side of Christmas your order will leave us early January.
In all likelihood, yes. The delivery network are doing their best, but many have revised any 24 hr promises. Please allow extra time for delivery of your pictures.
Where possible we will adhere to our stated delivery schedules. The closer to Christmas we get it’s possible items may take slightly longer to despatch. We’ll be working flat out to fulfil all orders with the aim to be delivered before Christmas (if ordered before 10th December)
Yes, but not on any framed products. We will endeavour to get your print in the post asap. Please note, couriers have revised any 24hr services so it’s likely your print will arrive in 2-4 working days.
As expected, some materials in our supply chain have been running exceptionally low. Partially dude to Covid, and partially due to an unprecedented run of demand: Frames, mounts, paper and packaging. We want to make sure that all orders can be fulfilled before Christmas rather than risk disappointment.
