Product Care...
Tips and tricks to make your special picture from The Day That last a lifetime.
Choose your special day...

When you receive your picture...

For unframed products it is recommended not to remove the cellophane wrapping until you are ready to place in a frame. 

For framed products you may need to remove the blue safety film from our Clarity+ glazing before hanging. It’s fully recyclable, along with all of our other packaging. 

To prolong the lifetime of your picture we advise hanging your product away from direct sunlight or areas that may be exposed to excessive moisture or temperature variations.

Cleaning...

Before You Start

Whilst our Clarity+ glazing is cut from the highest quality Acrylic, it’s still susceptible to minor surface scratches which can impact its clarity and the look of the artwork. As such, you can’t use the same cleaning products and solutions as you would on regular glass.

You Will Need

Your acrylic – most of the time you’ll just need to clean the front of your acrylic as dust gathers. If however, you need to clean both sides, you’ll need to remove it from your frame.

1 damp micro fibre cloth

1 dry micro fibre cloth

We recommend removing the entire frame from your wall before cleaning to remove the risk of it accidentally falling.

If you take the acrylic out of the frame, the edges and corners can sometimes be sharp. Take extra care when handing the glazing outside of the frame

Cleaning Your Acrylic

At this point you will need to take one of your micro fibre cloths and rinse it. Ensure you ring it out thoroughly prior to contact with the glazing, you don’t want the cloth to be overly damp. The damp cloth also helps to remove any static build up.

Now apply the cloth to the glazing and wipe gently across the surface, removing the dirt as you go. Don’t press too hard on the glazing as this can cause minor surface imperfections.

Once you are satisfied that the glazing of the picture frame is clean, take the dry cloth and wipe off any water marks and remaining dirt.

Ensure the glazing is completely dry before reassembly.

If you’ve removed the acrylic or the frame from the wall, refit and hang.

“It’s something we can treasure forever and our little one will always get to see the sunrise on the day he was born- a great idea and we love it!”

Steve Backshall